FAQs

1. Where is Shop Pony Club located?

Shop Pony Club customer service is handled at the USPC National Office, located in Lexington, Kentucky at the Kentucky Horse Park. 

The Shop Pony Club warehouse is located at Accuprint, also in Lexington, Kentucky. This is where products are packaged and shipped from.

 

2. Is there a size guide for the clothing?

Our products are bought from different vendors, so we cannot provide a uniform size guide. Please refer to the product description for sizing recomendations.

 

3. How long does shipping take?

Please allow 1-2 business days for your order to leave the Accuprint warehouse. Shop Pony Club ships with USPS.

 

4. Can I track my order?

Email shopponyclub@ponyclub.org to request a tracking number for your order.